Claim Filing

Provider Verifying Coverage

WebTPA Phone Number: (800) 476-4491

Verify Coverage Online

US Mail Claims Submissions

 WebTPA
P.O. Box 310
Grapevine, TX 76099-0310
or FAX to: (469) 417-1960

Provider Must Include

  1. Itemized Bill or HCFA Form
  2. Copy of Primary Carrier EOB

EDI Claims Submission

Payer ID: 75261

graphs shows the claims process

Provider Portal

Click the button below to verify coverage or register to the provider portal:

Provider Portal

Provider Portal

Benefits to Providers

For services eligible under the patients’ primary health insurance, Alliance HealthConnect pays the patients’ out-of-pocket expenses such as copays, deductibles, and coinsurance. Claims are paid directly to the healthcare provider via our third party administrator WebTPA. Alliance HealthConnect may provide many benefits to healthcare providers such as, but not limited to

  • Reduction in Accounts Receivable.
  • Reduction in the volume of patient services that are delayed or avoided.
  • Timely direct deposit payments.
  • Increase in patient utilization.
  • Improvement in patient’s physical and financial wellbeing.

Frequently Asked Questions

How do I file a claim?

First, a claim for services performed must be filed with patient’s primary insurance provider. Once the healthcare provider receives the Primary Carrier EOB, they may then submit the claim via electronically filing, by fax, or by mail. For claim adjudication, filings must include a copy of the Primary Carrier’s EOB.

What is Alliance HealthConnect's fee schedule and how do we join the network?
Alliance HealthConnect does not have a set network and does not require a contract between the healthcare provider and Alliance HealthConnect.
What is the Fee Schedule?
There is no fee schedule. We pay the patient’s portion of the claim (i.e., copays, deductible, and coinsurance) directly to the providers on a dollar-for-dollar basis. The amount that the patient owes is determined by the underlying primary insurance carrier’s contract and can be found on the primary carrier’s EOB.
Why should I want to file this claim?
Most importantly, it will keep your patients happy, healthy, and insure that they continue to return to your practice for care.  From a claims perspective, it will reduce the amount of uncollected Accounts Receivable by shifting the claims to a highly rated insurance company verses an individual.